Last updated: August 18, 2024

Terms, conditions, & guidelines for the use of this website and service

Your use of this site, Gene2Rx, and associated software constitutes your acceptance and understanding of the following terms, conditions and guidelines.

Privacy statement

Through the use of this website and related software, certain information may be collected that is personal in nature. We recognize and respect the need to take care when handling your personal information. Your genetic data is encrypted on our servers to protect your privacy. However, while we take security seriously there are no guarantees a data breach will not occur.

We do log IP addresses, login_times, operating systems and browser software. We analyze this data in whole to determine traffic patterns, determine web page design. This data does not contain your name or your email address. We may provide this anonymized log data to third parties such as advertisers, potential licensors or advertisers, and other business associates.

Cookie Disclosure Statement

"Cookies" are files transferred back and forth between the server and your browser. Cookies can be used to keep track of the number of times you've visited a specific web page and more. We do not log cookies.

Third Party Links

In order to provide you with additional information about our services, we link to other websites. Gene2Rx is not responsible for the privacy practices or the content of other websites.

Terms of Use

You may not.... Create user accounts under false or fraudulent pretenses.

You may not.... Impersonate another person or entity.

You may not.... Use this website's services for any illegal purpose.

You agree to... keep your password confidential.

You agree to... allow us keep de-identified summary statistic information for performance improvement and system monitoring purposes.

You agree to... consult with your healthcare provider before making any adjustments to your medication based on information we provide.

As a user of this website and product you understand that your results may differ from the example reports due to report results being calculated based the data you provide.

Refund Policy

We do not issue refunds based on customer requests once reports have been generated and made available. We provide example reports so that users are aware of what genes, guidance, and medications will be included in the report they receive. As a user of this website and product you understand that your results may differ from the example reports due to report results being calculated based the data you provide.

Disclaimer

DO NOT ALTER YOUR MEDICATION OR DOSAGE OR STOP YOUR MEDICATION WITHOUT FIRST CONSULTING YOUR HEALTHCARE PROVIDER. Direct-to-consumer data is not clinical grade, so anything included in the report should be used as a conversation starter with your healthcare provider to seek the approriate clinical laboratory test. Again, do not alter your medication dosage or stop taking your medication without first consulting your healthcare provider.

Visitor and customers will assume all risk for using Gene2Rx services, including but not limited to, unsupported or unreplicated research or medical data and information, and/or any other foreseen or unforeseen possibility.

Visitors who access Gene2Rx, agree to indemnify, and hold harmless GENOME ANALYTICS L.L.C. and other related entities, including our programmers, and editors for any and all damages arising from the use of Gene2Rx and related software.

Trademarks contained herein are the property of their respective owners. All rights including, but not limited to copyrights, trademarks, and website content are reserved.

There are no warranties expressed or implied as to the results obtained from the use of the information contained on this website and in any reports generated from this website. Visitor uses this information and related software at their own risk.

This policy is subject to change. We encourage our visitors to review this page periodically to ensure familiarity with the most current version of our operating practices.